We're here to help and answer any questions you might have 😊
Please check some of our frequently asked questions below & if these do not answer your question contact us using the form below. Please allow up to 24 hours for our team to respond.
I can't seem to log in, what can I do?
Generally, this is because our members have signed up using a totally different email address. Please try logging in with other email addresses you may have used.
I deleted my account, why am I still being charged?
It’s likely that you didn’t follow the instructions when deleting your account. We make it clear when deleting your account that you need to cancel your subscription with our payment provider to stop future charges.
Not to worry, if you failed to do this, please click the link below which will direct you to our payment provider to cancel your subscription.